DiscoverThe Good Leadership PodcastKindness, Clicks, and Connection: The Upworthy Formula with Gabriel Reilich and Charles Good | TGLP #263
Kindness, Clicks, and Connection: The Upworthy Formula with Gabriel Reilich and Charles Good | TGLP #263

Kindness, Clicks, and Connection: The Upworthy Formula with Gabriel Reilich and Charles Good | TGLP #263

Update: 2025-10-22
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Welcome to the second part of my wide-ranging conversation with Gabriel Reilich, Head of Content and Innovation at Upworthy and co-author of the New York Times bestselling book, Good People: Stories From the Best of Humanity.


This episode explores how the narratives we consume shape our worldview—and how intentional storytelling can restore faith in both ourselves and others.


We dive into media theory and the phenomenon of Mean World Syndrome, revealing why nonstop exposure to negative news can leave us feeling isolated, fearful, and disconnected. Gabe shares lessons from his years curating thousands of real-life stories, illuminating just how small acts and honest moments can spark a ripple of hope across entire communities.


From personal anecdotes to strategies for embedding positivity in leadership, you'll hear how fostering connection, empathy, and authenticity can transform workplaces, organizations, and individual lives. Whether you're a leader, creator, or simply longing for reassurance that kindness still matters, this episode delivers actionable insights and moving real-world examples you can apply today.If you missed the first part, be sure to tune in for even more practical wisdom and inspiring stories. This conversation continues our journey into what it really takes to be—and to see—the "good people" among us.


𝗞𝗲𝘆 𝗧𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀  

• Positive media reshapes perception: Intentional exposure to good news helps counteract the fear and anxiety amplified by constant negative news exposure.  

• Stories create connection: When leaders share or invite stories of generosity, it nurtures trust, empathy, and belonging within teams and communities.  

• The ripple of small acts: Even brief, everyday moments of kindness—like a drive-through gesture or a stranger’s encouragement—can spark lasting impact. 

 • Kindness benefits both giver and observer: Neuroscience research shows acts of goodness activate natural reward systems that elevate mood and motivation.  

• Authenticity drives impact: Positive storytelling only transforms when it’s rooted in truth—not perfection or performative optimism.  

• Faith in humanity is restorable: The success of Good People shows that authentic stories of decency meet a universal human need for hope and connection.


𝗚𝘂𝗲𝘀𝘁 𝗕𝗶𝗼

Gabriel Reilich is Head of Content and Innovation at Upworthy, co-author of the New York Times bestselling book "Good People: Stories From the Best of Humanity," and one of the top game show winners of all time. Under his leadership, Upworthy has grown to over 12 million followers across platforms, reaching more than 200 million people monthly with content designed to inspire and unite.


𝗖𝗵𝗮𝗽𝘁𝗲𝗿𝘀

00:00 Introduction

01:04 Combatting Mean World Syndrome

02:52 The Process of Collecting Stories

05:06 Emotional Connections Through Storytelling

11:01 Creating Positive Impacts in Daily Life

13:06 The Importance of Appreciation

16:40 Impact of telling Positive Stories

19:17 Intersection of Ordinary and Extraordinary

20:23 Vision for Upworthy's future

22:02 Taking Action Today

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Kindness, Clicks, and Connection: The Upworthy Formula with Gabriel Reilich and Charles Good | TGLP #263

Kindness, Clicks, and Connection: The Upworthy Formula with Gabriel Reilich and Charles Good | TGLP #263

Charles Good